What we do

HOCOA is designed to alleviate the stress and worry of home repair, home improvement and home maintenance. We save our homeowner-members, like you, valuable time and energy by connecting you with quality, screened, licensed and insured contractors who return calls promptly, show up for appointments and do quality work at a fair price. Then we follow up with you and our contractor to ensure you have been given the best possible service. We are there for you every step of the way.

How HOCOA works

With one call, email or web request, you get peace of mind knowing that your home improvement, repair, or maintenance will be handled promptly. We follow up with you to ensure that your needs have been met. We offer the best contractors for the job because we know our contractors personally and understand their areas of expertise. You receive free estimates and multiple bids. We differ from other web services by being live, local, and personal. We are people strong, contractor strong, community strong. We don’t build lists – we build relationships!

Repair

Electrical, Plumbing, Appliances, Handyman, Chimney, Fencing, Gutter Cleaning & Repair, Masonry, Power Washing, Siding, Facia and Trim, Irrigation, Roofing, Water Restoration more..

Improve

Attics, Bathrooms, Basement, Carpentry, Closets, Decorating, Decks, Kitchen, Flooring, Handicap Access, Irrigation Systems, Painting, Patio, Portico, Wallpaper, Window Replacement

Maintain

Carpet Cleaning, Carpentry, Deck Cleaning, Dry Wall, Exterminating, Flooring, Handyman, Lawn Service, Maids, Painting, Power Washing, Tile Cleaning, Tree Service

Service

Nationwide discounts with retailers. Sears, ADT Security Systems, ProSource & Eye Care. Get contractor pricing with the power of a HOCOA. Get Membership savings now!



How are we different?

WHAT WE ARE NOT

  • Not a listing service.
  • Not the yellow pages.

LOCAL AND LIVE

  • Talk to us personally 24/7.
  • Email or text, your choice.

CONTRACTORS

  • Personally Interviewed.
  • Insured with references.

PERFORMANCE CHECKED

  • Follow up.
  • Check on satisfaction.

Homeowners

Frequently Asked Questions

How does it work and how we compare?

Homeowners can sign up and place a service request online or call us directly. You tell us how you want to be contacted (phone call, email or text). We match the best contractor for each job because we know our contractors and understand their capabilities first hand. Each HOCOA location is locally owned and offers 24/7 live phone coverage.

How we differ from other web services is that we are live, local and offer personal service. Our relationships make us unique. We truly connect to each homeowner and contractor for each job.

Are the contractors reliable?

There are many fly-by-night contractors, storm-chasers and opportunists, but because we build relationships with our contractors by being live and local, we know they are going to do their very best for our homeowners. We have been in business for over twenty years and our contractors know that we expect honesty, fair pricing, promptness, and quality work.

Is this person qualified?

All of our contractors are personally interviewed, references are checked, and insurance certificates are kept current.

How do we know if the contractor is doing a good job?

Every job is personally followed up with a phone call to make sure our homeowners were satisfied with the work performed. Most of our contractors are with us longterm and we know their capabilities firsthand.

Are the contractors insured?

We hold insurance certificates. Insurance companies notify us of changes in insurance status. In addition, our computer system checks daily on insurance status.

Will the contractors show up?

How many times have you had a contractor set an appointment and then not show up? We value your time and it is our mission to make sure the contractor understands that he/she must keep their commitments.

Why not a Listing Service with ratings?

Lists do not give a true picture of the full extent of each contractor’s capabilities. For instance, you want bookshelves in your living room. We know which handyman or carpenter has the capabilities, experience and availability to do the job. Bookshelves typically are done by finish carpenters, but this category is seldom on any lists. Another example, you want a fence built, again a fence company, handyman or carpenter can do this job, but we know which one will give you the best price and if they have time to do it next week. There is so much more than reading ratings or picking from a list. We give you this extra insight as we get to know our contractors. We hope to get to know you too!

Does it cost to use the HOCOA service?

There is a minimal cost that will quickly be outweighed by savings because our Home Repair Network gives you extra value. Our membership allows you to get discounts at major retailers like Sears (think appliances), ADT Security Systems and Pro Source (flooring). Also, you pay for the extra value of having a real person to talk to if you are not satisfied. Computers or call centers simply can't do that, correct?! We are here to serve you and make you contented, relaxed homeowners. Overall, it is a nominal fee for what we do.

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